Reservation terms

These terms apply to the online reservation of a new or used vehicle (scooter, motorbike, bicycle) on eddysports.be, with payment of a deposit. The sale itself is concluded in store when the reservation is finalised.

The deposit

The deposit is €350 per vehicle, plus 20% of the price of the accessories chosen when reserving. It is paid online through our payment provider Mollie (Bancontact, card, KBC/CBC, Belfius). An email confirms the reservation as soon as the payment is validated.

The deposit is deducted from the total price on the final invoice. The balance is paid when you collect the vehicle in store.

What the reservation guarantees

• Used vehicle: it is reserved for you as soon as the payment is confirmed and is no longer offered to other customers.
• New vehicle: the shop will contact you to confirm the colour, version and availability date.
• Price: the price is the one displayed at the time of the reservation.

Collection and finalisation

The vehicle can only be collected in store, at the address shown at the top of this page: there is no delivery. You have 14 days from payment to finalise the purchase (signature, payment of the balance, registration if needed), unless another period is agreed with the shop, in particular for a new vehicle that has to be ordered.

A mutual commitment

The deposit confirms your commitment to buy and ours to reserve the vehicle for you. It is not refunded if you withdraw from the purchase outside the cases listed below, nor if the reservation is not finalised within the period without the shop's agreement.

Full refund of the deposit

The deposit is refunded in full, using the payment method used, in the following cases:

• the vehicle is no longer available (used vehicle sold in the meantime, new model the importer can no longer deliver);
• the vehicle is damaged or does not match its description (condition, mileage, equipment) when handed over;
• the shop cannot make the vehicle available within the announced period: you then choose to wait or to be refunded;
• your financing application with our credit partner is refused, on presentation of the refusal;
• your payment arrived when the vehicle had just been reserved by another customer.

The refund is made within 14 days of being established, and an email confirms it.

Your rights

These terms do not limit the rights the law grants you, in particular regarding distance selling and the guarantee on consumer goods.

Personal data

The data you enter (name, email, phone) is used only to process your reservation. Payment is handled by Mollie B.V.: we never receive your bank details. To find out more, see our privacy policy.

A question?

Call us or visit the shop: our contact details are shown at the top of this page.